Earlier this month we came together with Redox customer Force Therapeutics for a candid, podcast-style conversation reflecting on 10 years of integration, innovation, and impact. Together, Redox and Force are making it easier for providers to deliver patient-centered care while navigating a complex regulatory landscape and increasingly strained resources.
The conversation breaks down how Force automates surgical recovery workflows and collects critical patient-reported outcomes while Redox simplifies the integration lift across fragmented EHR systems.
You’ll hear how this partnership reduces burden on clinical teams, accelerates go-lives, and helps health systems meet CMS mandates with ease. Plus, you’ll get a firsthand look at how Force uses Redox tools to stay agile as they scale.
Where We’ve Been: Policy, Pressure, and the Interoperability Imperative
When Redox and Force first partnered back in 2015, value-based care was just beginning to gain traction. Today, it’s a dominant force shaping healthcare and driving urgent demands for interoperability.
Zach from Force shared how evolving CMS requirements are creating significant technical and operational challenges for providers. Programs like the Transforming Episode Accountability Model (TEAM) and mandatory Patient-Reported Outcome (PRO) submissions now require hospitals to collect and report granular data across the care continuum. Without seamless integration, this burden often falls on already-stretched care teams.
Redox ensures the right data is flowing between Force and each provider’s EHR environment. Force leverages this data integration and gives providers tools to engage patients, track outcomes, and submit compliant data without adding administrative overhead.
Unlocking Workflow-Aware Integration
During the conversation, we heard how Force uses Redox’s standardized models (like patient admin and surgical scheduling) to support intelligent, trigger-based workflows.
For example, Force can kick off personalized care plans based on a patient’s scheduled surgery date and automatically update recovery tracking as clinical data changes in the EHR. This level of automation empowers care teams to focus on patient engagement and education, not data entry.
By leveraging Redox’s scalable infrastructure and reusable connection logic, Force can implement faster, with lower IT lift and less custom code—especially important as they expand to more health systems.
Zach emphasized that Force’s customers, ranging from large health systems to outpatient surgery centers, rely on technology that just works, especially when clinical teams are balancing regulatory demands with rising patient volumes.
With Redox powered integration, Force delivers:
- Real-time updates as surgical cases change
- Automated outreach to administer patient-reported outcome surveys at the right time
- Remote monitoring that proactively flags issues before they become costly readmissions
This level of support helps provider organizations maintain quality scores, comply with CMS mandates, and improve patient satisfaction, all while minimizing friction for care teams.
What’s Next for Redox + Force
Since September 2024, Redox has processed more than 4 million transactions for Force, and the partnership continues to expand with five new health system integrations underway.
Looking ahead, Force is exploring deeper use of Redox tools like translation sets, filters, and activity logs—all part of our self-service capabilities—to tailor data flows to specific customer needs. They’re also actively engaging in conversations around FHIR and API-based workflows to stay ahead of the interoperability curve.
Zach closed by highlighting how Force continues to prioritize partnerships that deliver long-term value to patients and providers. “We’re excited to keep growing with Redox and keep solving for what’s next in healthcare.”
Want to work with Force?
Force is featured on Redox’s Connected Solutions page, where providers and payers can discover and implement proven digital health vendors.
Watch the full conversation and learn more about how Force is reducing documentation burden and streamlining patient engagement.