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The Redox Podcast 44: Extracting paternalism from the patient experience with b.well CEO Kristen Valdes

Dec 15, 2021

Kristen Valdes is the founder and CEO of b.well Connected Health. She is a transformative force in today’s healthcare marketplace, spearheading the conversation on how empowering consumers can transform healthcare delivery. With over 20 years in the industry, she lends her insight on paternalism in healthcare, b.well’s vision for the future of healthcare, and the reconciliation of value-based care with the current ecosystem of consumerism.

When we recognize the need for convenience, it creates the opportunity for new business models to emerge.

Kristen Valdes, b.well Founder and CEO

Key Moments

2:15 Kristen’s experience and background in healthcare

3:45 the inspiration for b.well

5:20 b.well’s vision for healthcare

9:15 how b.well works, and how it got to market

11:01 the rise of consumerism in healthcare; reconciling consumerism with value-based care

18:05 paternalism in healthcare

22:32 b.well strategy for bringing an idea to market

25:15 where b.well can be found today

26.21 how b.well engaging regulatory momentum; how companies should think of the government in relation to their strategy

29:41 what Kristen finds exciting on the regulatory front, and where new business models might thrive.

33:00 reimagining payer underwriting 

37:15 are there type of partnerships that b.well wants to bring into their ecosystem that doesn’t exist yet?