The lost and found files - Data Loss Prevention with guest Zak Cowan

"DLP is not just a tool that we have. It's also the ongoing education that we have for our employees to further minimize the occurrences of data mismanagement."

Having strong Data Loss Protection (DLP) systems stops bad actors while also protecting employees from making accidental mistakes too. Every day, we put trust in the secure flow of health data. However, no matter what safeguards are in place, human error is one of the most common causes of data loss in companies. Security engineer Zak Cowan joins to share why data loss protection, or data leak protection, is paramount for a company like Redox.

The everyday person may think about DLP as a way of securing photos and contacts. However, there is a lot more data that comes in and out of a corporate system. To those companies, data loss protection, or DLP, covers critical information such as social security numbers, bank account numbers, and particularly for a company in our space, health information. DLP protects companies from this sensitive information making its way out of their secure ecosystem and into potentially harmful hands.

DLP is much more than stopping cybercriminals; it’s about creating guardrails for our whole team, preventing unintentional mistakes that can expose sensitive info, especially as so many of us work remotely or on the go.

It’s not just the big bad outsiders we have to watch for. The majority of data leaks happen because of honest errors by well-meaning team members. That’s where DLP tools shine. By monitoring endpoints and cloud apps, we add invisible safety nets without grinding productivity to a halt. Education is equally critical. The best DLP solution works hand-in-hand with ongoing security training, offering helpful nudges right when someone needs them.

As technology races ahead, especially with the rise of AI, our strategies can’t remain static. Zak urges us to stay curious and agile, integrating DLP solutions that evolve as new threats, tools, and workflows emerge. AI brings both risk and opportunity, so our policies and education need to keep pace, making sure every Redoxer knows what’s ok (and what’s not) when it comes to handling data.

Protecting sensitive information is like having a dedication to locking the digital doors while also making sure we haven’t accidentally left a window open. At Redox, keeping health data secure is a team sport. By blending the right tools, targeted education, and a healthy dose of vigilance, we’re collectively shutting the back door one proactive step at a time.

Notable Moments

00:52 Corporate Data Loss Protection
03:24 Remote Work DLP Challenges
07:18 Security Education Needs Technical Support
11:12 Alert System Enhances User Awareness
14:35 AI's Impact on Data Security
17:31 Unexpected Innovations Challenge Policy Adaptation

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