Enhance member experiences
Boost member retention with better data
Delivering a really good experience starts with fully understanding a member’s needs. Too often, case managers and contact centers are working with a fragmented view of member interactions and clinical data. Not only can this lead to disappointing, impersonal communications, but it can also fail to recognize and validate the needs of underserved communities.
Redox helps you fill in the gaps with a unified view of member data. Using our interoperability platform, you can connect to network provider EHRs, CRMs, HIEs and digital health tools. In short, you’ll be equipped to build longitudinal views of member conditions, care, and preferences. With this information, you can identify member friction points, equipping your case managers and contact centers to improve the member experience and drive closer collaboration with your networked providers.
How it works
Using Redox’s interoperability platform, you can exchange and synchronize clinical and administrative data with any provider EHR, HIE, payer platform, digital health vendor, and more. Redox unifies all this data in a consistent, normalized cloud repository that can also handle high-volume backfills of historical data for more complete views.
Whether you want to improve member satisfaction, reduce call center demand, or increase care plan or medication adherence, you need a comprehensive picture of your members. No healthcare interoperability platform can match our robust technology and deep domain experience, hardened over 9,000 integrations (and counting).
Discover how to enhance member experiences with better data integration
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FHIR® is a registered trademark of Health Level Seven (HL7) and is used with the permission of HL7. Use of this trademark does not constitute an endorsement of products/services by HL7®.