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Use case

Connect with provider EHRs

Complex EHR integrations slow down innovation. Redox allows you to integrate up to 50% faster and focus on delivering value.

Connect with Provider EHRs Use Case

Connect to any EHR or other patient data system

Integrating with multiple EHR systems is often a daunting task, each with its own set of standards, interfaces, and unique challenges. This complexity can stall your innovation and consume valuable resources that could be better spent on enhancing your product.

Redox addresses this issue head-on by offering a single standardized API that connects with more than 90 EHRs. Our interoperability platform streamlines the integration process, allowing you to bypass technical hurdles and accelerate your go-to-market timeline. With Redox, you can focus on what truly matters—delivering exceptional value to your customers—while we handle the complexities of EHR connectivity.

How it works

Our interoperability platform exchanges orders, admissions, scheduling, patient history, medications, lab results, vitals, imaging, and more in real time. Redox connections enable bi-directional data exchange, support discrete write capabilities, and offer the ability to connect to custom EHR APIs. We also provide a vast library of pre-configured connections with thousands of healthcare providers, ensuring that your product integrates seamlessly into existing healthcare workflows. With Redox, you can even launch your systems directly within EHRs, embedding your solution into the provider’s daily operations.

Security is at the core of our platform. Redox employs robust security measures, including HITRUST® certification, SOC 2® Type 2 report maintenance, and advanced encryption protocols to ensure that sensitive patient data is protected at every stage of the integration process. Redox processes over 1 billion medical events monthly in strict first-in, first-out order, maintaining quality even during system outages. We handle bursts of up to 900 transactions per second, ensuring real-time updates and efficient data processing. Redox also features adaptive and managed scaling to meet changing traffic demands and optimize performance.

To complement these capabilities, our platform also provides advanced management tools, including role-based access control, dashboard single sign-on, and 24/7 production support. With advanced log alert handling, custom API support, HL7 v2 adapter support, and a FHIR sandbox, Redox ensures that your integrations are not only powerful but also secure, scalable, and customizable to your unique needs.

How it works: Connect with EHRs

Typical data flows

Care Navigation

  • Listen for outpatient encounters, hospital admissions, and scheduling updates

  • Retrieve and exchange patient documents, including transition of care documents, diagnoses, and notes to reduce the risk of errors

Remote Patient Monitoring

  • Enroll patients through orders from the EHR

  • Retrieve health data such as diagnoses and medications to get a full view of the patient

  • Writeback vitals, trend summaries, and orders to the EHR to keep the care team up to date

Patient Engagement

  • Enroll patients and listen for updates from the EHR

  • Retrieve health data such as diagnoses, medications, and vitals to personalize communications

  • Writeback patient data including vitals, survey responses, and documents so that updated patient information is accessible in the EHR

Telehealth

  • Listen for patient enrollment and scheduling updates

  • Retrieve health data, including diagnoses, medications, and allergies to personalize treatment plans

  • Launch within the EHR to streamline provider workflows

  • Schedule appointments, place orders and referrals to ensure continuity of care

Clinical Decision Support

  • Listen for patient updates, including admissions, scheduling, and procedures

  • Retrieve health data, including medical and family history, medications, and allergies to more accurately assess care gaps

  • Writeback vitals, diagnostic results, and survey responses to the EHR to support ongoing patient care

Connect with Redox today

HITRUST® is a registered trademark of HITRUST Services Corp.

SOC 2® is the registered trademark of the AICPA.